FAQ’S

FOLLOWING ARE THE FREQUENTLY ASKED QUESTIONS

  1. How does CHUMTHANGSOLUTIONS work?
    CHUMTHANGSOLUTIONS is a multi retail shopping platform where you can shop from zero to everything .We offer a hassle-free shopping experience online. Our services also include personal shopping by appointment in IMPHAL , seven days a week.
    We will connect you with our personal customer care executive who will cater to your needs and preferences. You can choose what you like and only pay for what you decide to keep.
  2. What areas does chumthangsolutions cover and what are the time slots we have to adhere to?
    We provide online shopping delivery services worldwide. You can choose from our time slots between 10 AM to 5 PM.
    All other areas can enjoy shopping online on our website.
  3. How often can I order a trunk?
    You can request for our service as many times in a month. Since we keep updating our collection, the product in each category you place an order for will vary.
  4. What are the kinds of products in chumthangsolutions?
    Our collection comes with high quality products and pre checked items fully verified . Our team work hard to curate the perfect look for your needs.
  5. What is your return policy?
    You can return the products to us within 2 days of purchase. Goods later than that will not be accepted.
  6. What if we don’t purchase anything from the chumthangsolutions?
    If you don’t like anything from the order you receive, then you will only have to pay the minimum return fee of INR 200 maximum or free whichever is applicable . However, if you purchase anything then the logistics fee will be a part of your total bill.
  7. Is it safe to make online payments?
    Your security is of utmost importance to us. All orders are processed through a very secure gateway. We also offer cash on delivery for orders below INR 5,000.
  8. What if the product I like is out of stock?
    You can request availability of a product that you like but is out of stock and our team will notify you when it is available for purchase.